Mediation of consumer disputes

In accordance with the provisions of Article L 612-1 of the Consumer Code, any guest of the campsite has the right to turn free of charge to a consumer mediator with the goal of an amicable resolution of a dispute between the guest and the owner of the campsite.

The contact details of the consumer mediator that the customer can turn to are as follows:


- By using the online service on the website (

- By mail to the following address: 14 rue Saint Jean 75017 PARIS

- By email to: